Mobile app sends notifications but can't connect to Server? [Winx64 / Android]

@seanvree wrote:

Server:
Version: 3.10.0
Database: MySQL
OS: Win10E 1703 x64
Configured for SSL

Mobile:
Platform: Android Samsung S7
Android 7.0
App Ver: 2017 (Beta) / also tried stable

Summary

The mobile app receives push notifications from the server, however, when opening the app, user is prompted for server URL.

Steps to reproduce

Install Android mobile app, reboot device.

Observed behavior

After initial config on mobile device, everything works fine. However, after several hours, and/or once the device is rebooted and the app is again launched, it will ask user for the server URL. User inputs Server URL, but will not connect with error: "cannot connect to the server. Please check your server URL and internet connection"

I've tried to uninstall the app, reboot the phone, but it will not connect after initial config, but I still get push notifications.
I can reach the server on the same device via mobile browser.

Thanks,

Posts: 1

Participants: 1

Read full topic